Privacy Policy

This privacy policy describes how CAME Americas Automation, LLC collects, uses, and shares your personal information when you visit or make a purchase from our website: www.cameamericas.com.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

“Cookies”: tiny files that a website or its service provider transfers to your computer’s hard drive via your Web browser (if you permit) that allows the website’s or service provider’s systems to identify your browser and store and recall specific information. For example, we use cookies to assist us in remembering and processing the items in your shopping cart. They also help us comprehend your preferences based on past or current site activity, which allows us to offer you enhanced services. We use cookies to help us gather aggregate data about site traffic and site interaction so that we can provide better site experiences and tools in the future.

We may collaborate with third-party service providers to help us gain a better understanding of our site visitors. These service providers are not allowed to use the information gathered on our behalf except to assist us in conducting and enhancing our business.

You have the option to have your computer alert you each time a cookie is being sent, or you can choose to disable all cookies. This can be done through your browser settings. Since each browser is slightly different, refer to your browser’s help menu to learn the proper way to modify your cookies. If you disable cookies, you may not be able to access many features that enhance your site experience and some of our services may not operate correctly.

"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this privacy policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information with our parent company CAME Group and its affiliates for marketing purposes. You can opt-out of receiving marketing communications from us or our affiliates at any time by following the unsubscribe link in any email we send you.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of certain territories, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a resident of certain territories (such as Europe), we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe (including Canada and the United States).

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketingamericas@came.com or by mail using the details provided below:

CAME Americas Automation, 5863 NW 159th St. Miami Lakes, FL, 33014, United States.